URGENT: Business Development & Sales Manager (Internal Opening)

• Make outbound calls to potential clients to introduce our services.
• Prequalify leads based on specific criteria before scheduling a discovery call.
• Set up and confirm appointments for discovery calls with the sales team.
• Conduct discovery calls to assess client needs and understand their pain points.
• Present our solutions and recommend suitable assistants based on client requirements.
• Facilitate client endorsement interviews, ensuring clients can choose the assistant that best fits their needs.
• Ensure a smooth transition for the client and assistant by overseeing the Day 1 onboarding process.
• Provide the client with necessary information and expectations for working with their new assistant.
• Act as the main point of contact to resolve any initial concerns or questions during the onboarding phase.
• Serve as the primary liaison for assigned clients, ensuring satisfaction and retention.
• Build and maintain strong relationships with clients, addressing their needs proactively.
• Monitor client engagement and identify opportunities for upselling or service improvements.
• Gather client feedback to improve the hiring and onboarding experience.

Originally posted on Himalayas