Associate ServiceNow ITSM Business Analyst

Windward Consulting is seeking an Associate ServiceNow ITSM Business Analyst to play a key role in the successful implementation and adoption of ServiceNow IT Service Management solutions across the organization.

Requirements

• Bachelor’s degree in Information Systems, Business Administration, Computer Science, or related field.
• Foundational understanding of IT Service Management processes and concepts.
• Experience documenting business requirements, process flows, and user stories.
• Strong analytical, organizational, and problem-solving skills.
• Clear and professional written and verbal communication skills.
• Ability to manage tasks independently while contributing effectively in a team-based environment.
• Familiarity with Agile or Scrum delivery methodologies.

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts
• Short Term Disability
• Long Term Disability
• Life Insurance
• AD&D
• 401(k) plan with company match
• Paid Time Off
• Personal Leave
• Holidays

Originally posted on Himalayas