Tier 3 SD-WAN NOC Engineer

Join our team as an SD-WAN Engineer and collaborate with a skilled team to deliver exceptional customer engagements. As a Tier 3 engineer, you will play a crucial role in maintaining technical and operational quality, troubleshooting, and resolving incidents and problems.

Requirements

• Troubleshoot SD-WAN infrastructure and services
• Monitor network performance and identify bottlenecks
• Lead network projects and perform root cause analysis
• Collaborate with technicians and provide mentorship
• Provide advanced support to voice and data customers
• Coordinate with vendors and stakeholders
• Document support activities accurately
• Manage tickets and adhere to established processes

Benefits

• Fully remote position
• Competitive salary with bonuses
• Wide range of Hardware Options
• Growing company
• Collaborative and Dynamic Team

Originally posted on Himalayas