Technical Implementations Lead- Remote US

Working for Smile Digital Health means supporting the company's mandate for #BetterGlobalHealth. The Technical Implementations Lead will engage with customers and collaborate with internal teams to drive improvements in custom solutions. In this role, you will support the professional services team and oversee technical solution delivery for a range of Smile Digital Health customers.

Requirements

• Collaborate with customers to support their implementation projects within the scope of Smile Digital Health’s products and services
• Develop expertise in Smile’s core technologies and standards
• Effectively manage priorities by balancing concurrent projects and escalating requests to leadership when necessary
• Stay current with industry trends and best practices
• Collaborate regularly with Smile Digital Health’s customer-facing teams
• Serve as a resource for technical support analysts
• Participate in the on-call support rotation for after-hours assistance
• Support the development and evaluation of RFIs and RFPs

Benefits

• Remote Work Environment
• Flexible Time Away From Work Policy
• Competitive Salary and Health/Medical Benefits
• RRSP/TFSA/401K Employee Contribution
• Life and Disability
• Employee Assistance Program
• FHIR Study Program and Skillsoft Learning
• Super HAPI Fun Club

Originally posted on Himalayas