Senior Merchant Success Manager
ShipBob
merchant-success-managers
sr-manager-of-customer-success
senior-client-success-manager
merchant-services-manager
senior-customer-success-specialist
merchant-success-leadership
customer-success-manager
customer-success
negotiation
team-culture
microsoft-office
sales
relationship-building
Job details
- Company
- ShipBob
- Location
- United States
- Remote
- Yes
- Salary
- $81,000 - $135,000
- Field
- Customer Support
- Source
- via Himalayas
Posted
April 14, 2026
Is the job expired?
About this role
As a member of the ShipBob Team, you will grow with an ownership mindset, collaborate with peers and leaders, and experience a high-performance culture and clear purpose.
Requirements
- 4 - 6 years of experience in sales and merchant services in a related industry
- Business Review experience with internal and external stakeholders
- Established ability to manage and foster a positive team culture
- Demonstrated ability to build consultative and executive-level customer relationships
- Solid conflict resolution abilities and negotiation experience
- Advanced written and verbal communication skills
- Desire to work in a fast-paced environment
- Advanced experience in Microsoft Office Suite
Benefits
- Medical, Dental, Vision & Basic Life Insurance
- Paid Maternity/Parental Leave Program
- Paid Holidays & Flexible Time Off Program
- Paid Sick Leave
- Wellness Days (1 day/quarter)
- 401K Match
- Comprehensive Benefits Package
Originally posted on Himalayas
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