Customer Service Agent II Bilingual (Spanish/English $18.50hr/$1 Pay For Perform

The Customer Service Representative II (Phones) provides superior customer service in a contact/call center/help desk environment for a specific contract in support of a customer with high demands for privacy, confidentiality, precision, advanced technology and customer service skills.

Requirements

• 2+ years of college preferred
• 2+ years of contact center experience preferred
• High school diploma or equivalent required
• 18 years of age or older
• Time management skills and the ability to work independently
• Excellent organizational, written and oral communication skills both in English and Spanish
• Computer proficiency with the ability to navigate between multiple computer screens/programs while talking with the customer
• Customer service oriented (empathetic, responsive, patient, and conscientious)
• Must have experience with maneuvering electronic data between various environments

Originally posted on Himalayas