IT Helpdesk Technician

Sardine is a leader in fraud prevention and AML compliance, seeking an IT Helpdesk Technician to support its global, remote-first team. The role involves maintaining and supporting core IT systems, executing IT onboarding and offboarding processes, and serving as the primary point of contact for daily IT issues.

Requirements

• 2 to 4 years of experience in IT operations, helpdesk, or technical support
• Strong proficiency in supporting macOS environments, basic network troubleshooting, and hardware support
• Hands-on experience with Google Workspace administration and familiarity with Mobile Device Management (MDM) workflows

Benefits

• Generous compensation in cash and equity
• Early exercise for all options, including pre-vested
• Flexible paid time off and Year-end break
• Health insurance, dental, and vision coverage for employees and dependents
• 4% matching in 401k / RRSP
• MacBook Pro delivered to your door
• One-time stipend to set up a home office
• Monthly meal stipend
• Monthly social meet-up stipend
• Annual health and wellness stipend
• Annual Learning stipend

Originally posted on Himalayas