Sardine

IT Helpdesk Technician

Sardine

Germany Remote Customer Support 9 days ago via Himalayas
help-desk-technician it-helpdesk-analyst service-desk-technician it-support-technician it-support-desk-analyst healthcare-it-support-specialist helpdesk-support-specialist help-desk-associate help-desk-jobs technical-support-help-desk it-support helpdesk google-workspace mdm technical-support hardware-support

Job details

Company
Sardine
Location
Germany
Remote
Yes
Source
via Himalayas
Posted April 28, 2026
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About this role

Sardine is a leader in fraud prevention and AML compliance, seeking an IT Helpdesk Technician to support its global, remote-first team. The role involves maintaining and supporting core IT systems, executing IT onboarding and offboarding processes, and serving as the primary point of contact for daily IT issues.

Requirements

  • 2 to 4 years of experience in IT operations, helpdesk, or technical support
  • Strong proficiency in supporting macOS environments, basic network troubleshooting, and hardware support
  • Hands-on experience with Google Workspace administration and familiarity with Mobile Device Management (MDM) workflows

Benefits

  • Generous compensation in cash and equity
  • Early exercise for all options, including pre-vested
  • Flexible paid time off and Year-end break
  • Health insurance, dental, and vision coverage for employees and dependents
  • 4% matching in 401k / RRSP
  • MacBook Pro delivered to your door
  • One-time stipend to set up a home office
  • Monthly meal stipend
  • Monthly social meet-up stipend
  • Annual health and wellness stipend
  • Annual Learning stipend

Originally posted on Himalayas

Apply for this job via Himalayas