IT Technology Services Senior Specialist

SAP America, Inc. seeks an IT Technology Services Senior Specialist to develop and provide systems, applications, products and services to optimize/automate business processes, and improve work efficiency.

Requirements

• Deliver outcomes of assigned projects; work independently on topics while setting priorities having sole responsibility
• Enhance complex systems/processes
• Represent SAP to customers
• Communicate clear and conveying processes & policies in a way that others can understand
• Advocate for the end user by having a deep understanding of end user needs, behaviors & usage patterns
• Promote User Experience
• Revises and updates existing programs and provides required documentation
• Facilitate the service lifecycle and product lifecycle
• Acts as a technology expert to execute technical feasibility studies / solution reviews
• Define / review technical blueprint for internal IT projects
• Customize and develop enhancements
• Implement solutions
• Provide technical documentation
• Acts as a cross functional technology expert to execute and support problem management and continuous improvement
• Participate in de-escalation activities
• Contribute to the Build to Run engagement
• Contribute to the definition of technical standards and frameworks

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship

Originally posted on Himalayas