Enrollment Advisor (Contract)

Revero

United States Remote Customer Support 1 day ago via Himalayas

clinical communication sales organization empathy technology

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Job details

Company: Revero
Location: United States
Remote: Yes
Field: Customer Support
Source: via Himalayas

Posted April 25, 2026

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About this role

Revero is a personalized digital clinic for treating chronic health conditions such as autoimmune disease. Revero integrates machine learning, personalized nutrition, and virtual care to address the root causes of disease. We have helped thousands of people restore their health and live disease-free, and raised over $6 million from top-tier investors such as A16Z Scout and Goodwater Capital.

The Enrollment Advisor is the first member of the Revero team that prospective patients speak with during the enrollment process. Their job is to help people understand the benefits of the Revero program and how it can help them to achieve their goals. The Enrollment Advisor is meant to be a resource, supporter and source of information to make things easy for prospective patients throughout the onboarding process.

Responsibilities

Conduct Intake Calls with prospective patients, explaining how the Revero programs works and generating excitement to start the program
Monitor patient progress through the onboarding pipeline and ensure that patients are moving through the enrollment process
Help with logistics including scheduling provider onboarding calls and following up to make sure accurate health information has been submitted by the patient
Help patients to schedule labs if needed and submit lab orders on behalf of patients
Get patients over the finish line and be an ongoing source of support and assistance

Requirements

Outstanding verbal and written communication skills
High EQ and empathy with a strong desire to build relationships with patients and willingness to help others
Attention to detail and strong organizational skills with unquestionable integrity
Strong technological literacy to use various digital and virtual care platforms
Passion for Revero and its mission with a desire to share our approach with others

Nice To Haves

Prior experience working with people directly in the following areas: sales, business development, outpatient nutrition counseling, motivational interviewing, implementing various behavior change techniques, health coaching, health counseling, etc
Growth mindset with openness to learn and set aside the ego
Comfortable with ambiguity in a startup environment and able to work independently
Ability to commit 20-28 hours per week with flexible hours

For this role the compensation for candidates is $28/hr.

Originally posted on Himalayas

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