Pets at Home Limited

Customer Service Advisor 12 Week FTC - 39 Hours

Pets at Home Limited

United Kingdom Remote Customer Support 23 days ago via Himalayas
customer-service-advisor customer-support-success-jobs customer-support-consultant customer-support-associate customer-care-advisors customer-success-agent customer-service customer-support customer-care communication multitasking kpis decision-making

Job details

Company
Pets at Home Limited
Location
United Kingdom
Remote
Yes
Source
via Himalayas
Posted April 14, 2026
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About this role

We're looking for passionate people to join our Customer Services Team, where Pets and Customers are at the heart of everything we do. As a Customer Service Advisor, you will engage and build rapport with customers, deliver excellent customer service, and stay up-to-date on new products, services, and policies.

Requirements

  • Experience of dealing with a high volume of emails & Live Chat
  • Previous experience working towards targets & KPI's
  • Computer literate with the ability to multitask and use multiple systems at any one time
  • An ability to work as part of a great team
  • Excellent communication skills
  • Proven ability of decision-making skills
  • Experience of working remotely

Originally posted on Himalayas

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