Associate ServiceNow ITSM Business Analyst

Windward Consulting is an Elite ServiceNow Partner seeking an Associate ServiceNow ITSM Business Analyst to support the implementation and adoption of ServiceNow IT Service Management solutions across the organization.

Requirements

• Bachelor’s degree in Information Systems, Business Administration, Computer Science, or related field.
• Foundational understanding of IT Service Management processes and concepts.
• Experience documenting business requirements, process flows, and user stories.
• Strong analytical, organizational, and problem-solving skills.
• Clear and professional written and verbal communication skills.
• Ability to manage tasks independently while contributing effectively in a team-based environment.

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts
• Short Term Disability
• Long Term Disability
• Life Insurance
• AD&D
• 401(k) plan with company match
• Paid Time Off
• Personal Leave
• Holidays

Originally posted on Himalayas