My VA Support, Inc.

Billing & Insurance Claims Assistant

My VA Support, Inc.

United States Remote $10,200 Other 4 days ago via Himalayas
medical-billing insurance-claims healthcare-administration billing-specialist remote-medical-billing virtual-assistant

Job details

Company
My VA Support, Inc.
Location
United States
Remote
Yes
Salary
$10,200
Field
Other
Source
via Himalayas
Posted April 22, 2026
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About this role

This is a remote position.

Only LATAM-based candidates (bilingual in Spanish and English)

Full-Time | Independent Contractor

Position Overview

We are seeking a detail-orientedBilling & Insurance Claims Assistantto support U.S.-based medical practices with end-to-end insurance billing processes. This role is primarily focused onclaims management, corrected claims, and appeals, working closely with internal billing teams and insurance providers.

The position isbilling-focusedand does not involve front desk responsibilities or appointment scheduling. Patient communication is limited to insurance-related matters only.

Current Scope of the Role

The Billing & Insurance Claims Assistant is responsible for managing billing workflows independently after training, following established procedures and coordinating with internal billing leads when necessary.

Key Responsibilities

  • Handle thefull billing process up to claim submission.
  • Prepare and submitcorrected claimswhen errors are identified.
  • Manageappeals, including:
  • Online submissions
  • Manual or mail-based appeals when required
  • Communicate withU.S. insurance companiesto resolve claim issues, denials, or process changes.
  • Communicate withpatients only for insurance-related matters(e.g., missing information, coordination with payer requirements).
  • Work withmultiple insurance companies, adapting to different billing rules and processes.
  • Maintain accurate documentation and updates within billing systems and shared records.
  • Follow internal workflows and documentation provided by the client and MyVA Support.

What This Role Does NOT Include

  • Appointment scheduling
  • Front desk or receptionist duties
  • Answering inbound calls or general customer service
Skills & Experience Gained in This Role
  • Practical experience withdiagnostic and CPT billing codes.
  • Exposure to4–5 different U.S. insurance companiesand their billing processes.
  • Hands-on experience managing claim lifecycle, from submission to resolution.
  • Ability to work independently after structured training and shadowing.

Challenges You May Encounter

  • Adjusting toprocess changes from insurance companiesthat may affect claim timelines.
  • Working within amulti-layer communication structure, requiring coordination with internal team members for escalations or approvals.

Requirements

  • Proven experience inU.S. medical billing and insurance claims.
  • Hands-on experience withcorrected claims and appeals.
  • Familiarity with CPT and diagnostic codes.
  • Experience communicating with U.S. insurance providers.
  • English level:B2 or higher(reading, writing, and speaking).
  • Strong attention to detail and ability to work independently after training.
  • Comfortable following documented procedures and workflows.

Nice to Have

  • Experience working remotely with U.S.-based medical practices.
  • Familiarity with EMRs or U.S. billing platforms.
  • Willingness to expand responsibilities over time.

Benefits

Growth & Development Opportunities

  • Continued exposure to additional insurance companies and more complex billing scenarios.
  • Opportunity to deepen expertise across all payer processes.
  • Based on performance and business needs, the role maygradually evolve to include limited patient phone interactionsstrictly related to billing and insurance matters.
  • Periodic performance reviews focused on accuracy, efficiency, and compliance.

Work Conditions

  • Remote position (LATAM-based candidates only)
  • Full-time availabilityaligned with U.S. business hours
  • Independent Contractor role (contractor is responsible for local taxes and statutory contributions)
  • $850 USD Monthly

Originally posted on Himalayas

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