Operational Enablement Manager

Miratech is a global IT services and consulting company that seeks an Operational Enablement Manager to own, implement, and govern the end-to-end operational and financial lifecycle of its cloud Managed Services portfolio.

Requirements

• Extensive hands-on experience in cloud-managed services operations within a professional services environment.
• Deep practical knowledge of ITSM frameworks in complex, client-facing delivery.
• Demonstrated experience owning operational financial models: forecasting, service planning, cost optimization, and margin analysis.
• Solid project management fundamentals: risk, change, scope control, escalation, and stakeholder management across concurrent engagements.
• Working knowledge of automation frameworks and AI-assisted tooling applied to service operations.
• Proficiency with ITSM platforms (e.g. ServiceNow, Jira), project management tools (e.g. MS Project, Asana), and knowledge management systems (e.g. Confluence, SharePoint).

Benefits

• Comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
• ForeverRemote work culture
• Growth mindset
• Global impact
• Welcoming multicultural environment
• Social sustainability values

Originally posted on Himalayas