Miratech

Copy of Technical Solution Analyst – Network & Infrastructure

Miratech

Mexico Remote Data 1 day ago via Himalayas
technical-solution-analyst it-infrastructure-analyst it-technical-analyst technical-solutions-engineer it-infrastructure analysis tooling documentation process-gaps

Job details

Company
Miratech
Location
Mexico
Remote
Yes
Field
Data
Source
via Himalayas
Posted April 25, 2026
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About this role

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Requirements

  • Own and maintain the baseline across ITMS, tools, operational processes, inventories, dependencies, and ownership.
  • Document current and target state for – tooling landscape and integrations, business processes across provisioning, support, change, and operations, dependency maps across platforms, teams, vendors, and systems, SOPs, runbooks, and rollback procedures.
  • Identify process gaps, duplication, manual workarounds, and tooling rationalization opportunities.
  • Support lifecycle management across tools and platforms, including onboarding, change, refresh, end of support, and retirement planning.
  • Maintain RAID log, decision log, action tracker, and requirements traceability.
  • Produce concise executive dashboards on progress, blockers, risks, and next steps.
  • Structure operational cost drivers such as tooling, support effort, vendor dependencies, and manual activities into analysis-ready formats.

Benefits

  • Culture of relentless performance
  • Competitive pay and benefits
  • ForeverRemote work culture
  • Growth mindset
  • Global impact
  • Welcoming multicultural environment
  • Social sustainability values

Originally posted on Himalayas

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