Mercor

Information Technology Support Specialist | Upto $70/hr Part-time

Mercor

Australia, United States Remote $100,000 - $140,000 Customer Support 4 days ago via Himalayas
it-support-specialist it-support-jobs entry-level-it-support-technician it-support endpoint-management active-directory google-workspace jira servicenow microsoft-365

Job details

Company
Mercor
Location
Australia, United States
Remote
Yes
Salary
$100,000 - $140,000
Source
via Himalayas
Posted May 3, 2026
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About this role

The Information Technology Support Specialist will work as a contractor, providing IT support and building long-horizon IT tasks with deterministic rubrics. The role requires expertise in identity and access, endpoint management, and ticketing ops. The candidate should have 2+ years of experience in IT support, helpdesk, or sysadmin and be comfortable with IT artifacts. The compensation is $50–$70/hour, paid weekly via Stripe Connect.

Requirements

  • 2+ years in IT support, helpdesk, or sysadmin
  • Expertise in identity and access (Okta, Active Directory, Entra ID), endpoint management (Jamf, Intune), M365 or Google Workspace admin, ticketing ops (Jira, ServiceNow)
  • Comfortable with IT artifacts: tickets, runbooks, access-change requests, incident write-ups
  • Clear written communication; can articulate reasoning and encode it into deterministic rubrics

Originally posted on Himalayas

Apply for this job via Himalayas