Croatian Customer Service Travel Agency - Work In Athens - Free Accommodation

Mercier Consultancy Group

Greece Remote Customer Support 1 day ago via Himalayas

croatian-speaking-customer-service-representative bilingual-croatian-english-customer-support-specialist croatian-customer-support-representative customer-service customer-support croatian bilingual travel interpersonal-skills crm-software

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Job details

Company: Mercier Consultancy Group
Location: Greece
Remote: Yes
Field: Customer Support
Source: via Himalayas

Posted April 24, 2026

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About this role

Mercier Consultancy MD is seeking a dedicated Croatian Customer Service Representative to join our travel agency team in Athens, providing excellent customer service to Croatian-speaking clients, helping them plan and enjoy their travel experiences.

Requirements

Fluency in Croatian (both written and spoken); knowledge of English is a plus.
Previous experience in customer service or travel agency roles is preferred.
Excellent communication and interpersonal skills focused on customer satisfaction.
Strong problem-solving skills and the ability to handle challenging customer situations.
Proficiency in CRM software and standard office tools.
Self-motivated and able to work effectively in a team environment.