Branch Support Specialist

Helper Heroes PH

Philippines Remote Customer Support 7 days ago via Himalayas

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Job details

Company: Helper Heroes PH
Location: Philippines
Remote: Yes
Field: Customer Support
Source: via Himalayas

Posted April 30, 2026

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About this role

The Branch Support Specialist is responsible for assisting Care Coordinators with scheduling caregivers with clients and ensuring an outstanding client experience, promoting the Company’s core values of Compassion, a positive Attitude, Respect and Excellence.

Requirements

College degree preferred
Minimum of one year experience in the employment placement field preferably in the health care industry; or two years administrative experience may substitute for employment placement experience
Excellent client/customer service skills
Previous computer experience, proficient with MS Office products
Proficient in problem solving, organization, and multitasking
Comfortable working collaboratively in cross-functional teams
Ability to communicate effectively, both verbally and in writing, with all levels of the organization

Benefits

Competitive Base Pay: Among the highest in the homecare industry.
Make a Difference: Help ensure clients receive the best care possible.
Growth Opportunities: Room to advance and learn as we grow.
Supportive Team: We value collaboration, compassion, and a good laugh.
Remote Flexibility: Work from anywhere with your own reliable device and stable internet connection.

Originally posted on Himalayas