Customer Support Phone Specialist, Inbound only: Full-time

Givebutter is a nonprofit fundraising and CRM platform empowering millions of changemakers to raise more, pay less, and give better. We are seeking a Phone Support Specialist to join our Customer Support team.

Requirements

• 3+ years of experience as a Phone Support Agent
• 2+ years in technical or product-related support
• Remote experience preferred
• Excellent written and verbal communication skills in English
• High adaptability and positive attitude in a dynamic environment
• Experience using help desk software and remote tools
• Agents must provide their own computer (at least 8GB RAM) and stable internet (preferably wired and at least 50mbps)
• Noise-canceling headphones with a dedicated microphone will be provided by Givebutter once an agent completes their first 60 days of training

Benefits

• Remote Work
• Job Security
• Health Insurance
• Holiday Pay
• Performance Bonuses
• PTO
• Additional annual leaves
• Charitable Giving
• Love What You Do

Originally posted on Himalayas