FreshBooks

Support Specialist

FreshBooks

Canada, Mexico Remote Other 1h ago via Himalayas
customer-support-specialist customer-support-success-jobs support-specialist customer-support customer-service

About this role

As a Support Specialist at FreshBooks, you will provide exceptional customer service, investigate complex challenges, and engineer elegant solutions. You will work with a team of 80+ people and be an advocate for delivering an exceptional customer experience.

Requirements

  • Fantastic Bilingual Communication Skills
  • Passion & Empathy
  • Endurance & Resiliency
  • Ambition
  • Problem Solving Skills
  • Internet Savvyness

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Visa Sponsorship
  • Four Day Work Week
  • Generous Parental Leave
  • Tuition Reimbursement
  • Relocation Assistance

Originally posted on Himalayas

Posted April 14, 2026

Apply for this job via Himalayas