Support Specialist
FreshBooks
customer-support-specialist
customer-support-success-jobs
support-specialist
customer-support
customer-service
problem-solving
bilingual-communication
teamwork
Job details
- Company
- FreshBooks
- Location
- Canada, Mexico
- Remote
- Yes
- Field
- Customer Support
- Source
- via Himalayas
Posted
April 14, 2026
Is the job expired?
About this role
As a Support Specialist at FreshBooks, you will provide exceptional customer service, investigate complex challenges, and engineer elegant solutions. You will work with a team of 80+ people and be an advocate for delivering an exceptional customer experience.
Requirements
- Fantastic Bilingual Communication Skills
- Passion & Empathy
- Endurance & Resiliency
- Ambition
- Problem Solving Skills
- Internet Savvyness
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
Originally posted on Himalayas
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