Student Assistant, Career Catalyst

We are seeking a Career Catalystto joinFoundationCCCin its mission of benefiting, supporting, and enhancing the California Community Colleges—the largest and most diverse system of higher education in the nation. Together, we are building stronger communities by getting students and colleges the resources they need to succeed and expanding pathways to economic and social mobility across California. Join us as we continue this important work to uphold the value of community colleges in building a brighter future.

The Foundation’s Workforce Development Department (WDD) is dedicated to helping learners in California gain the skills and connections theyneed for meaningful jobs and better career options.
Our goal is to make education and job opportunities more accessible and equitable for everyone.
This is a great opportunity to support our Employer-of-Record Program, Career Catalyst. “CarCat” helps organizations with hiring, onboarding,payroll, and more for paid work experiences. As a Student Assistant, you'll play a key role in keeping communication smooth between differentteams and helping to grow our partnerships.

Since launching in 1998, Career Catalyst has created over 15,000 work experiences for learners from various backgrounds, many of whom facechallenges in finding jobs. We work with a wide range of industries, including tech, healthcare, education, and more.

The Career Catalyst Employer of Record Service is seeking a motivated and detail-oriented Student Assistant to join our dynamic team. This role is essential in supporting the administrative functions of Career Catalyst and enabling our Coordinators and Administrative Assistant to focus moretime on strategic initiatives related to delivering an excellent customer experience. The Student Assistant will be responsible for various tasks thatensure a positive client experience and contribute to the overall efficiency of our services.

WhatYou’llDo

In this role, you will work in a fully remote environment, managing your own daily priorities and tasks independently. Success in this position requires strong organizational skills, the ability to self-manage, and the confidence to seek support when necessary. Get ready to balanceindependence with dynamic collaboration! You'll take charge of your tasks, completing them efficiently, while staying proactive and seeking they needmore time support when needed to ensure outstanding results.

• Administrative Support:

Assist with technical support for clients, respond to client tickets, prepare for compliance audits by organizing documentation and data

• Client Experience:

Foster positive relationships with clients through effective communicationa nd prompt responses through the ticketing system, assisting new clients through smooth transitions

• Collaboration:

Provide coverage for ticketing queues during out-of-office periods, and attend client office hours

• Professional Development:

Engage in hands-on learning and participate in training sessions

Attributes for Success

• High school diploma or GED required.

• Proficient computer skills with demonstrated experience in Microsoft Office Suite (specifically MS Word, Outlook, PowerPoint, and Excel).

• Ability to work remotely and navigate various technology platforms (Zoom, MS Office Suite-Teams, Outlook, Salesforce Lightning and other with limited to project other database database programs, Google Suite, etc.)
• A self-starter and quick learner with a bias for action who is highly motivated and outcome-oriented, always seeking innovative approaches toproject execution
• Practices ownership, takes accountability, and has the ability to project manage, prioritize tasks, and deliver quality products on time withlimited supervision

• We’rerecruiting for mission-driven, passionate, equity-minded individualswitha strong desiretoimpactand change people’s lives for the better

• Innovation, creativity, collaboration, and entrepreneurshipare encouraged as employees work to achieve organizational goals

• FoundationCCCblends theimpact of a non-profit,theculture of an entrepreneurial start-up, and thescale of a state agency

• Wearecommittedto professional developmentwith anemphasis on shared leadership, to ensure growth for employees and the organization overall

What we Offer

FoundationCCCis fully committed to a“remote-first” philosophy,and recruits and hires talent across the state in fully remote positions, where virtual work is possible.Our headquarters are located in Downtown Sacramento, just blocks from California’s State Capitol.

Benefits

• Competitive compensationandpro-rated paid time off (PTO)in accordance withCalifornia law;paid sick leaveprovided.

• Student AssistantsreceiveRemote Workspace Setup reimbursement and/or Remote Work stipends.

• This role will not be eligible to enroll inFoundationCCCsponsored benefits plan.

• Student Assistants are specifically excluded fromFoundationCCC’scontract with the California Public Employees Retirement System (CalPERS).

To see the full job description, please emailjobs@foundationccc.org.