Customer Service Representative

FloSports is seeking a Customer Service Representative to join their team. The ideal candidate will be highly adaptive, team-oriented, and able to provide top-notch customer support.

Requirements

• Experience in HelpDesk or CRM databases
• 1-2 years' experience in customer service
• 1-2 years in call center or phone support positions
• Ability to adapt quickly in a fast-paced environment
• Proficient in technical troubleshooting
• Knowledge of digital streaming services and devices
• Ability to establish customer relationships in a fast-paced environment
• Energetic and personable with the ability to convey patience and empathy
• Positive and professional attitude
• Excellent computer skills; knowledge of G-Suite with strong written and verbal communication skills

Benefits

• Recognized two years in a row as a Top Workplace by the Austin-American Statesman
• All-hands events hosted twice a year in beautiful Austin, Texas
• Annual equity awards for all top performers
• Competitive and comprehensive medical, dental and vision plans
• Peace of mind through company-paid short-term disability, long-term disability and life insurance
• Generous 401(K) company match
• Progressive parental leave policies
• Unlimited paid time off
• Hack-a-thons and a full calendar of team-building and social events
• Free laundry service for all positions that require travel
• Company donation to youth teams and leagues that our employees coach
• Stocked snack bar, catered lunch and breakfast tacos every week

Originally posted on Himalayas