Engineer, Contact Center Technology
Evolent
contact-center-engineer
contact-center-infrastructure-engineer
contact-center-engineering-manager
contact-center-engineering
contact-center-technology-lead
voice-contact-center-engineering
genesis
nice
cloud
telephony
support
Job details
- Company
- Evolent
- Location
- India
- Remote
- Yes
- Field
- Other
- Source
- via Himalayas
Posted
April 30, 2026
Is the job expired?
About this role
Evolent Health is seeking an Engineer, Contact Center Technology to support, enhance, and optimize contact center technologies to ensure seamless integration with operational workflows. The ideal candidate will possess a robust technical background, comprehensive knowledge of contact center platforms, and excellent communication and people skills.
Requirements
- 5+ years of experience in supporting and managing telephony and contact center technologies
- Strong technical skills with experience in system configuration, troubleshooting, and ongoing support
- Developer level experience with Genesys and NICE cloud-based contact center platforms
Benefits
- Competitive salary
- Opportunities for career growth and professional development
- Recognition and rewards for employees who embody the company's values
Originally posted on Himalayas
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