Customer Support Agent – Entry Level

Genesis Call Center is hiring Customer Service Agents to handle inbound interactions for major brands. The role offers schedule flexibility, paid training, and opportunities for advancement. We provide a structured support model and a stable, environmentally conscious work environment.

Requirements

• High school diploma or GED
• Must be at least 18 years of age
• Authorized to work in the United States
• U.S. resident (excluding CA, CO, CT, MA, MD, NY, OR, WA, WI)
• Ability to follow detailed processes and meet performance expectations
• Strong communication and active listening skills
• Comfortable navigating computer applications and web-based tools
• Ability to work independently and remain accountable to schedules

Benefits

• Paid time off
• Optional supplemental insurance (Aflac)
• Household telehealth access through MDLive
• Access to performance-based incentives

Originally posted on Himalayas