Customer Success Manager - Mid-Market
doinstruct
customer-success-manager
customer-success-account-manager
sr-manager-of-customer-success
senior-client-success-manager
customer-success-lead
client-success-manager
customer-success
b2b-saas
analytics
german
communication
customer-engagement
Job details
- Company
- doinstruct
- Location
- Germany
- Remote
- Yes
- Field
- Customer Support
- Source
- via Himalayas
Posted
April 14, 2026
Is the job expired?
About this role
We are looking for a Customer Success Manager who takes true ownership of outcomes and guides customers from onboarding through renewal and expansion.
Requirements
- Solid experience in Customer Success or related GTM roles, ideally in B2B SaaS.
- Experience working with German Mittelstand companies.
- Proven ability to take ownership of outcomes and drive accounts forward.
- Strong analytical skills and ability to connect usage data, customer goals, and commercial potential.
- Ability to communicate clearly, confidently, and concisely in German and English at a professional level.
Benefits
- Positive working atmosphere
- Maximum transparency
- Communication at eye level
- Support for personal and professional development
Originally posted on Himalayas
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