Customer Success Manager - Mid-Market

We are looking for a Customer Success Manager who takes true ownership of outcomes and guides customers from onboarding through renewal and expansion.

Requirements

• Solid experience in Customer Success or related GTM roles, ideally in B2B SaaS.
• Experience working with German Mittelstand companies.
• Proven ability to take ownership of outcomes and drive accounts forward.
• Strong analytical skills and ability to connect usage data, customer goals, and commercial potential.
• Ability to communicate clearly, confidently, and concisely in German and English at a professional level.

Benefits

• Positive working atmosphere
• Maximum transparency
• Communication at eye level
• Support for personal and professional development

Originally posted on Himalayas