Technical Support Engineer III

Delinea is seeking an experienced Technical Support Engineer to join our Global Technical Support team, providing world-class support to our customers.

Requirements

• At least 3-4 years of proven relevant professional experience as a technical support engineer
• In-depth knowledge and experience with at least some of the following:
• Cybersecurity products and solutions
• IT and System administration (minimum of 5 years)
• Networking and data transport and encryption
• Cloud infrastructure, Machine, network and services virtualization
• Security concepts and methodologies
• Relational databases and SQL language proficiency
• PowerShell, Bash or other OS scripting languages
• Ability to work on-call hours as assigned.
• Troubleshooting and problem deconstruction
• Strong written and verbal English communication skills
• Ability to work diverse, international, customer and team environments
• Able to communicate technical concepts at a professional level in multiple languages
• Trustworthy, self-motivated, and reliable
• Accountability, transparency, and ownership
• Desire to work in a dynamic and challenging environment
• Organized and methodological with great attention to detail

Benefits

• Competitive salaries
• Meaningful bonus program
• Excellent benefits, including healthcare insurance
• Pension/retirement matching
• Comprehensive life insurance
• Employee assistance program
• Time off plans
• Paid company holidays

Originally posted on Himalayas