DeepL

Renewal Success Manager

DeepL

United States Remote Customer Support 3 days ago via Himalayas
renewal-manager renewals-manager customer-success-renewals-manager account-renewal-manager renewal-account-manager renewals-operations-manager renewals-specialist customer-renewal-specialist customer-success saas ai account-management quota-to-cash customer-success-framework

Job details

Company
DeepL
Location
United States
Remote
Yes
Source
via Himalayas
Posted April 22, 2026
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About this role

DeepL is a global AI product and research company focused on building secure, intelligent solutions to complex business problems. We're looking for a Renewal Success Manager to lead the renewals process for our most critical customer engagements, ensuring long-term commercial commitment and growth.

Requirements

  • Proven success in a commercial renewal role within a SaaS or AI organization
  • Commercial mindset and ability to tell a compelling value narrative for our customers
  • Knowledge of LAER customer success framework, quota to cash and other pricing levers

Benefits

  • Diverse and internationally distributed team
  • Open communication, regular feedback
  • Hybrid work, flexible hours
  • Virtual Shares
  • Regular in-person team events
  • Monthly full-day hacking sessions
  • 30 days of annual leave
  • Competitive benefits

Originally posted on Himalayas

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