Renewal Specialist

Renewal Specialist plays a vital role in supporting the Account Management Team by overseeing the contract renewal process for select accounts, communicating with clients, and updating information in Salesforce and Contract Management application.

Requirements

• 2-4 years' experience in sales, sales support, or customer service
• Excellent active listening, communication, organization, and follow-through skills
• Proven time management and ability to manage multiple projects and prioritize competing tasks
• Ability to understand clients' business and fit with Crisis24's Integrated Risk Management products and services
• Strong interpersonal skills, including oral and written communications
• Experience with CRM software, MS Office, MS Teams, SharePoint, and Help Desk Support Software
• Bachelor's degree required or relevant proven experience

Benefits

• equal opportunity in employment
• dedicated to a work environment that celebrates diversity
• commitment to not discriminating against any individual based on protected factors

Originally posted on Himalayas