Technical Support Associate (Contractor)

Amplify is seeking full-time, seasonal, remote Technical Support Associates to join our Technical Support team. In this role, you will serve as the primary point of contact for investigating and resolving complex technical issues across Amplify’s educational software applications for both customers and internal teams.

Requirements

• Bachelor’s degree in a related field or 2+ years of equivalent experience
• Experience troubleshooting and resolving technical issues
• Experience with databases such as Oracle, PostgreSQL, Amazon RDS, or Snowflake

Benefits

• Competitive hourly rate: $23/hr for new associates, $24.50/hr for returning associates with 1 year of experience; $26/hr for returning associates with 2+ years of experience

Originally posted on Himalayas