IT Support Engineer

As a IT Support Engineer, you will manage our Apple ecosystem and Google Workspace environment, ensuring seamless access to tools for 300+ employees. You will own and administer MDM platforms, provide expert-level support, and develop automation scripts to improve efficiency.

Requirements

• Own and manage Kandji/IRU MDM platform
• Administer Google Workspace
• Provide expert-level support for macOS and iOS devices
• Design and implement zero-touch deployment workflows
• Develop automation scripts to streamline IT tasks
• Create and maintain IT documentation and self-service resources
• Collaborate with Security and Infrastructure teams
• Proven experience with Kandji/IRU or similar MDM solutions
• Expert knowledge of Google Workspace administration and security features
• Scripting skills (Python, Bash, or AppleScript) for automation
• Experience with ITIL processes and ISMS frameworks
• Experience with SSO/identity management solutions
• Excellent communication skills and customer-service orientation

Benefits

• Paid vacation
• Fitness and wellness offerings via Wellhub
• Mental health support through nilo.health
• JobRad Bike Lease
• Subsidized company pension plan
• Subsidized Germany-wide transportation ticket
• Budget for additional technical equipment
• Flexible working hours
• Hybrid working model
• Virtual Stock Option Plan

Originally posted on Himalayas